Who we are
Our website address is: https://www.animalyzewebshop.dk.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your Rights as a Data Subject
As a user of our webshop and in accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
1. Right of Access
You have the right to request access to the personal data we process about you, including information about:
- The categories of data we collect
- The purposes of the processing
- The recipients or categories of recipients with whom your data is shared
- The expected retention period of your data
2. Right to Rectification
If your personal data is incorrect or incomplete, you have the right to request that we correct or supplement it.
3. Right to Erasure (“Right to be Forgotten”)
You can request that we delete your personal data when:
- The data is no longer necessary for the purposes for which it was collected
- You withdraw your consent (where consent was the legal basis)
- You object to the processing and there are no overriding legitimate grounds
- The data was processed unlawfully
Note: We may be required to retain certain data for legal or contractual reasons (e.g. accounting records).
4. Right to Restriction of Processing
You may request that we limit the processing of your personal data, for example, while we verify the accuracy of your data or assess an objection.
5. Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer the data directly to another controller, where technically feasible.
6. Right to Object
You have the right to object to our processing of your personal data where we process it based on:
- Legitimate interest (unless we demonstrate compelling legitimate grounds)
- Direct marketing — You can always object to marketing communications and opt out via links in emails.
7. Right to Withdraw Consent
Where our processing is based on your consent (e.g., email marketing), you can withdraw your consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
8. Right to Lodge a Complaint
If you believe that we are processing your personal data unlawfully, you have the right to file a complaint with the Danish Data Protection Agency (Datatilsynet):
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
📞 +45 33 19 32 00
📧 dt@datatilsynet.dk
🌐 www.datatilsynet.dk
9. Data Controller
The data controller for processing your personal data is Animalyze Entertainment I/S, CVR: 45679861. You can contact us at webshop@animalyze.dk
10. Information We Collect:
When you purchase a product from our webshop, we collect the personal information necessary to process your order, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers – we do not store full card details)
- Order history
We collect this information to fulfill your purchase, deliver your order, provide customer support, and comply with legal obligations (e.g., accounting rules).
We share your data with trusted third parties who help us operate our webshop, such as payment providers, shipping companies, and hosting providers. These parties only process your data on our behalf and according to our instructions
11. Security
We use technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
12. Data Retention:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations
13. Order Data:
Information related to purchases (such as name, address, contact details, and order history) is stored for 5 years in accordance with the Danish Bookkeeping Act (Bogføringsloven).
14. User Accounts and Profiles:
Data associated with user accounts is stored as long as the account is active. If the account is deleted, the data will be erased or anonymised, unless retention is required by law.
15. Other Personal Data:
Any other personal data is deleted or anonymised when it is no longer necessary for the purposes for which it was collected